Frequently Asked Questions

Everything you need to know about our fresh-baked cookies.

How long do the cookies stay fresh?

Our cookies are best enjoyed within 3 to 5 days of delivery. To keep them fresh longer, we recommend storing them in an airtight container or freezing them for up to 3 months.

Do you offer nationwide shipping?

Yes! We ship our cookies across the country. All orders are baked fresh and shipped via overnight or priority couriers to ensure they arrive at your doorstep in perfect condition.

Do you have options for dietary restrictions?

While we strive for variety, our current kitchen handles gluten, dairy, nuts, and eggs. We offer specific gluten-friendly flavors, but please be aware of the risk of cross-contamination.

Can I track my cookie delivery?

Absolutely. Once your order is baked and dispatched, you will receive an email with a tracking number so you can monitor your sweet treats every step of the way.

What is your return policy for food items?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a resolution.

How should I reheat my cookies?

For that just-out-of-the-oven experience, we recommend heating your cookies in a microwave for 10-15 seconds or in a 350°F oven for 2-3 minutes.